Terms of service

1. Scope of services

Horizon provides educational guidance, application support, document preparation assistance, and communication support for students seeking study opportunities in Türkiye. We do not control university admissions decisions, visa decisions, government procedures, or external timelines.

2. Student responsibilities

Students are responsible for providing accurate information, submitting complete documents, meeting deadlines, and following the instructions of universities or other institutions. We act as a support partner, but final decisions are made by the relevant university, authority, or institution.

3. No guaranteed outcomes

Horizon does not guarantee admission, acceptance, scholarship outcome, visa approval, or accommodation placement. Any assessment or guidance we provide is based on the information available at the time of consultation and should be treated as a support service rather than a guaranteed result.

4. Fees and third-party costs

Fees for consultancy or service support, if applicable, are separate from university tuition, application fees, document certification costs, translation costs, and any other official third-party charges. Students remain responsible for those external costs unless otherwise agreed in writing.

5. Communication and content

We may communicate with students by email, phone, WhatsApp, or other approved channels. We expect students to provide clear, truthful information and to keep communications respectful and professional.

6. Document and privacy standards

Students must ensure that submitted documents are authentic, accurate, and legally permitted for the application process. We process sensitive personal information in line with our privacy policy and internal security procedures.

7. Limitation of liability

Horizon is not liable for decisions, delays, or outcomes outside our direct control, including university admissions, governmental procedures, and external service providers. Our responsibility is to support your process with reasonable care and clear communication.

8. Contact

If you have questions about these terms, contact us at horizon@horizon-edu.net.