Privacy & data protection

1. Information we collect

We may collect the information needed to support your study plans, including your name, contact details, country of residence, academic background, university preferences, and relevant application documents such as passports, transcripts, diplomas, and other supporting records.

2. How we use your information

The information we collect is used to assess your study options, help prepare applications, coordinate with universities or institutions where appropriate, communicate updates, and provide the service you requested. We do not sell or rent personal information for unrelated marketing purposes.

3. Document handling and security

Student documents are treated as sensitive information. We use access controls and secure handling practices to limit visibility to authorized staff and to protect your records during the application process. Documents are not published publicly and are only used for the purpose of your application assistance and related communication.

4. Retention and access

We retain records only as long as necessary for the service, compliance, or operational needs of the application process. You may request information about your records or ask for updates to incorrect or outdated data where applicable.

5. Third parties and cross-border processing

We may share information with universities, document processors, or service providers when necessary to support your application process. Any such sharing is limited to what is needed for a specific purpose and handled under appropriate confidentiality and security practices.

6. Your rights

You may contact us to request access, correction, or further information about the personal data we hold about you, subject to applicable law and internal verification procedures.

7. Contact

If you have questions about this policy, please contact us at horizon@horizon-edu.net.